Case Studies

Kyber Saves 40 Hours a Week and Increases Orders by 80% with Wholesale Helper

“Our Average order value increased by 80% and we are saving 40 hours per week since we started using the Wholesale Pricing Discount app on our Shopify store”

Manufacturing

In 2020

Since 2023

shopify wholesale case study on kyber intuitive designs by Wholesale Helper

Background

Based in the heart of North American Snowmobile Culture, Revelstoke, BC, Kyber Intuitive Designs specializes in designing and manufacturing high-precision, customizable snowmobile equipment. With extensive experience in motocross and mountain biking, they focus on using premium Canadian alloys and the finest CNC fabricators to offer products that enhance the rider’s comfort and performance.

Ely Walsh

Founder & Lead Designer, Kyber Intuitive Designs Inc.
80%

Increase in Overall Wholesale Orders

60%

Decrease in Kyber’s order processing time

80%

Increment in Average Order Value

The Problem  – Selling wholesale on Shopify was sometimes frustrating as it required a lot of manual efforts

Running wholesale on Shopify might not be as straightforward as we assume, and that was something faced by Kyber Intuitive designs too.

Before switching to Wholesale Pricing Discount B2B, Kyber found it really difficult to manage wholesale purchase invoices. They had to manually create, update, and send it to their wholesale customers. Doing this manually was super frustrating and time-consuming for the team.

Moreover, most of their sales were wholesale, and hence, they used to manually calculate custom shipping charges for their wholesale orders. The shipping rates vary on a lot of factors, like the weight of the order or quantity, and having a custom shipping charge feature becomes imperative while selling wholesale. Then again, before switching to the Wholesale Pricing Discount app, they had to manage everything manually.
Additionally, one of the biggest problems they faced was figuring out how to offer wholesale personalized pricing to different customers for the same products.

The Solution – Running Shopify wholesale as efficiently as Retail with the Wholesale Pricing Discount app

~40

Hours saved per week in processing wholesale orders manually

Kyber Intuitive Designs solved their Shopify wholesale problems by installing and integrating the Wholesale Pricing Discount (WPD) app with their Shopify store. The app addressed and resolved all three issues that they were facing. 

The WPD app streamlined the process of dispatching purchase invoices to wholesale clients. Additionally, for those customers utilizing Net payment terms, the app facilitated the automatic sending of payment reminder invoices.

Kyber was able to implement dynamic, custom shipping rates for wholesale orders based on various factors such as order weight and quantity. This automation ensured accurate shipping costs without manual calculations.

The last and most important win from using the WPD app was how it let Kyber offer special prices to different wholesale buyers for the same items. It was easy for them to set up unique prices depending on the customer type, how much they were buying, or any custom rule that they wanted.

The Result – Before and After

Before using WPD AppAfter Using WPD App
Personalized PricingFixed pricing for all products and for all customersPersonalized pricing for different customer groups
Custom shipping chargesManually calculated custom shipping rates.Automatically calculated dynamic shipping rates.
Invoicing processManually used to manage and send purchase invoices. The process is made automated by integrating WPD with the AReceivables app

“The crew at Wholesale Helper have exceeded my expectations. The customer service, willingness to listen to your needs, and the desire to resolve issues, is something I appreciate the most about the team”.

Ely Walsh

Founder & Lead Designer, Kyber Intuitive Designs Inc.

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